Shipping
UK STANDARD DELIVERY
- UK standard shipping is £2.99 on most items taking 2-4 working days unless it’s a pre order item which will be stated in the description.
- Delivery may take longer for some items as indicated in the product description. Please be aware of this before buying.
- All items once ready are sent via Royal Mail Signed For.
- You will receive a dispatch email when your item has been shipped and after that your order will arrive within 2-4 working days.
- You will receive your Royal Mail tracking number just after your shipping email, you can track your item on their website.
- Please note that delivery during Bank Holidays, Christmas and New Year may be slightly longer or delayed due to the volume of parcels and a delay with Royal Mail.
UK EXPRESS DELIVERY
- UK Express Delivery is £4.99 taking approximately 1-2 working days.
- This is only for UK customers and is not guaranteed next day delivery.
- This does not include Sundays.
UK NEXT DAY DELIVERY
- UK Next Day Delivery is £7.50 not including Weekends, take 1 working day when you order before 3pm.
- UK Next Day Saturday delivery is £12.50.
- Please select your delivery type at the checkout.
INTERNATIONAL DELIVERY
WE HAVE CURRENTLY HAD TO STOP INTERNATIONAL SHIPPING UNTIL WE CAN RESOLVE AN ONGOING ISSUE WE ARE HAVING WITH AN INCREASED AMOUNT OF FRAUD CASES HAPPENING DUE TO BREXIT. PLEASE BEAR WITH US WHILE WE FIX THIS SO WE CAN BE BACK AS SOON AS POSSIBLE TO OFFER INTERNATIONAL SHIPPING.
IF YOU ARE WANTING TO MAKE AN ORDER FROM OUTSIDE THE EU THEN PLEASE DROP US AN EMAIL & WE WILL TRY TO PROCESS ONE FOR YOU. THANK YOU.
- Ireland £11.99 4-7 working days.
- Europe £19.99 7-10 working days.
- Rest Of World £27.99 7-14 working days.
- Shipping prices are based on each individual item, weight and pricing is stated at the checkout.
- Shipping times may vary due to COVID & Brexit.
MORE INFORMATION
- Once your order has been made and packaged it is shipped using Signed for via Royal Mail for all UK addresses.
- All International addresses are also shipped via Royal Mail international services.
- Please ensure your address is correct before ordering from Shop By Blue as we have no control if the parcel is lost due to this.
- You will receive an email from us when your item has been dispatched and is on the way. Please ensure to wait until the dispatch time has passed before emailing us.
- Items are not tracked. Orders can be confirmed once signed for and received and we can check signatures.
- Once an item has been shipped and Royal Mail have the item we are not responsible for the customer picking it up from Royal Mail if you are not available to sign for it. Parcels are kept at a Royal Mail sorting office for 14 days before being returned to the sender if it isn’t collected.
LOST ORDERS
- Unfortunately we are not responsible for items that are lost in the post as we have no control over this after we have shipped.
- Please be aware that all items are sent signed for and therefore require a signature.
- If you have not received your order after 14 days after it being shipped then please email us immediately and we will do everything we can to help.